Backing Up Exchange with Backup Exec – Part IV

Granular Application Recovery of Exchange Virtual Machines

To enhance Backup Exec’s virtual machine protection and recovery capabilities, particularly when the virtual machine is hosting Exchange, the Agent for Windows should be installed into the guest virtual machine itself. In this configuration, Backup Exec can still capture snapshot-based, image-level backups of the destination virtual machine, but can then also offer dynamic application discovery capabilities and granular recovery of Exchange application components, all from a single-pass backup. In other words, even with the Agent for Windows installed to the virtual machine, the backup process remains what is known in the industry as an “agentless” backup; the presence of the Agent for Windows within the virtual machine simply allows for application metadata capture and granular recovery of application objects directly back to the original virtual machine.

Agent for Windows Enables Granular Recovery of Virtualized Exchange Servers

Agent for Windows Enables Granular Recovery of Virtualized Exchange Servers

While Backup Exec fully supports protecting virtualized Exchange servers without installing the Agent for Windows to the virtual machine, recovery options are limited in this configuration. When the Agent for Windows is not present on the Exchange virtual machine, Backup Exec has no direct knowledge of Exchange being present on the virtual machine, and recovery options are limited to full virtual machine recovery and file/folder recovery.

Application-specific recovery features are only available when the Agent for Windows is installed to the Exchange virtual machine, which allows Backup Exec to discover the Exchange application and capture the Exchange metadata needed to enable application-specific recovery features.

VSS Integration and Virtualized Exchange Servers

When protecting virtualized Exchange servers, Backup Exec utilizes Microsoft’s VSS service to prepare the Exchange virtual machine for backup and truncation of Exchange transaction logs. For VMware environments, these VSS calls are made to the Agent for Windows on the Exchange virtual machine through interactions with the vStorage API, and involves the VSS writer on the virtual machine. The VSS writer will be either the VSS writer included with VMware Tools, or the Backup Exec VSS writer that is installed with the Agent for Windows. For Hyper-V environments, a similar process happens through interactions with the Hyper-V host via the local Agent for Windows agent installed to the Hyper-V host. The VSS writer that is used to prepare the virtual machine for backup will be either the VSS writer installed to the virtual machine along with Hyper-V Integration Services, or the Backup Exec VSS writer that is installed with the Agent for Windows.

With either VMware or Hyper-V environments, Backup Exec invokes a virtual machine-level VSS full backup, which prepares Exchange for the virtual machine snapshot event and truncates Exchange transaction logs. If the Agent for Windows is installed to the Exchange virtual machine, the VSS backup method can be changed to a VSS copy, which will not truncate log files.

For more information, refer to the following technote: http://www.symantec.com/docs/HOWTO74082.

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Backing Up Exchange with Backup Exec – Part III

Uniquely Named Mailbox

To enable key features related to the protection and recovery of Exchange servers, such as granular recovery of Exchange objects, Backup Exec must have access to a uniquely named mailbox within the Exchange infrastructure. Access to this mailbox enables Backup Exec to interact with Exchange and important components within the Exchange Information Store. In order to enable granular recovery of Exchange objects, you must use the appropriate Exchange Server management utility to assign the user account to the Exchange Organization Administrators role (Exchange 2007) or the Exchange Organization Management role (Exchange 2010/2013).

The uniquely named mailbox cannot be hidden in the Exchange Global Address List.

For more information about this mailbox and associated requirements, refer to the Backup Exec Administrator’s Guide or the following technote:

Exchange Management Tools

You must install the Exchange Management Tools on the Backup Exec server. The management tools on the Backup Exec server must be the same version or later as the management tools that are on the Exchange Server. For more information about installing the Exchange Management Tools, refer to your Microsoft Exchange documentation.

Protection of Virtualized Exchange Servers

For virtualized Exchange servers, Backup Exec interacts with the Exchange server through the virtual host, either through software APIs provided by the virtual infrastructure (VMware), or through the Agent for Windows installed to the virtual host (Hyper-V). For virtualized Exchange servers, Backup Exec fully supports what is generally known as “agentless” backup, both for VMware as well as Hyper-V environments.

Backup of Virtualized Exchange Servers

Backup of Virtualized Exchange Servers

For additional information on requirements for protecting Exchange environments using Backup Exec, refer to the Backup Exec Administrator’s Guide and the following technotes:

Note: “Licensing Backup Exec in Exchange Environments” provides more information about the Agent for Applications and Databases licensing.

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Backing Up Exchange with Backup Exec – Part II

Exchange Protection Methods and Technology

Backup Exec employs modern, highly advanced, and scalable technology to protect and recover Microsoft Exchange systems. While very easy-to-use, these sophisticated technologies ensure that Microsoft Exchange remains properly protected and ready for recovery events, allowing customers and partners to sleep easy at night, knowing they are prepared to handle any disaster that may befall their Exchange infrastructure.

Supported Exchange Versions

Backup Exec supports all major versions of Microsoft Exchange, including Exchange 2003/2007/2010/2013. Please note that for Exchange 2010/2013 systems, the Backup Exec server must be hosted on 64-bit hardware. For a complete list of supported software platforms and applications, please refer to the Backup Exec Software Compatibility List (SCL): http://entsupport.symantec.com/umi/V-269-1.

Components Used to Protect Exchange

The Backup Exec Server

The primary component used to protect and recover Microsoft Exchange is the Backup Exec server. The Backup Exec server interacts with the Exchange system to prepare the system for backup, to capture backup data selections, to store backup sets to the target storage device, and to perform recovery operations.

The Agent for Windows

For physical Exchange servers, the Backup Exec Agent for Windows is installed to the physical Exchange servers to identify, capture, and transmit Exchange backup data to the Backup Exec server for storage. For Exchange 2007 and later (Exchange 2003 does not have a VSS writer), Exchange backup data is captured through VSS snapshots and transmitted by the Agent for Windows to the Backup Exec server over the NDMP protocol, using a secure (TSL/SSL) and trusted connection.

For virtualized Exchange servers on the VMware vSphere or Microsoft Hyper-V platforms, the virtual machines hosting Exchange are protected using image-level backups through snapshot interactions with the virtual host. In these virtualized configurations, the Agent for Windows can be installed on the Exchange virtual machine to enable application discovery and metadata collection, allowing for granular application recovery features for virtualized Exchange servers. Protection of virtualized Exchange servers without the Agent for Windows installed is also supported, but virtual recovery options are limited to full virtual machine recovery and file/folder recovery.

Additional information on the differences in how Backup Exec can be used to protect physical and virtualized Exchange servers is provided in “The Agent for Applications and Databases.”

The Agent for Applications and Databases

When protecting either physical or virtualized Exchange servers with Backup Exec, a license for the Agent for Applications and Database is required before Backup Exec can perform backup and recovery operations of Exchange application data.

 Enabling the Agent for Applications and Databases

Enabling the Agent for Applications and Databases

Whether the Agent for Applications and Databases license is included or purchased separately depends on the Backup Exec version that is being used. For example, the standard Backup Exec 2012 product allows customers to pick and choose the different agents and options they need to protect their environment, while the Backup Exec 3600 Appliance includes unlimited use of the Agent for Applications and Databases in its core license.

It’s important to note that the Agent for Applications and Databases does not represent a true software agent that needs to be pushed or installed to a physical Exchange server in order to protect it; the license simply unlocks the ability for Backup Exec to interact with and protect Exchange components. The Agent for Applications and Databases also enables the use of Backup Exec’s VFF driver, which is used for advanced granular recovery operations.

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Backing Up Exchange with Backup Exec – Part I

We have become a species of information addicts – the “information explosion” is affecting the everyday lives of office workers. What is crystal clear is that we are all suffering from a 21st century ailment – Information Overload – and it is taking over our personal lives, working lives, and our businesses.

Businesses need to protect a broad range of information, generated in a plethora of ways, through multiple applications used by billions of individuals around the world. Organisations not only need to protect their information and IT infrastructure, but need to be aware of how the infrastructure facilitates the sharing and use of the information used by the organisation between, not just connections among colleagues, but linking businesses, from businesses to consumers, as well as between consumers themselves. In other words, all the collaborative environments, and the movement of data while in use.

Accessing work information out of hours, compulsively checking emails, texts and social media and hoarding endless emails and multiple versions of the same file are all symptoms of information overload. But the technology enabling us to be more productive (fantastic mobile devices and faster connectivity) together with the mismanagement of information is actually counter-productive.

Email is Business Critical

Email has become an indispensable way of communicating and transferring data in the modern electronic age. In the year 2010, it was estimated that almost 300 billion emails were sent each day, and around 90 trillion emails were sent every year. Considering the rate at which data continues to increase year-over-year, the number of emails sent today is likely significantly greater. Email is used for many forms of communication, including business critical communications for companies of all sizes.

Companies rely heavily upon email systems to conduct day-to-day business operations, and any significant period where access to email is lost is considered to be highly intolerable.

Microsoft Exchange

All email solutions used by modern businesses are based upon a server infrastructure hosting an email software system. Whether hosted locally on physical or virtualized servers, hosted by a partner, or hosted in the cloud, these email software systems support the incredible amount of email transmissions that happen every day, and can be implemented in many different sizes and configurations. Perhaps the most common and popular email system used in the industry today is Microsoft Exchange.

Because Microsoft Exchange plays such a critical role in the ability for organizations to conduct day-to-day business, it’s equally critical that companies employ protection solutions that enable them to quickly and easily recover their Exchange system should a data loss or disaster event occur. Backup and recovery solutions of the highest value will offer features that enable the following:

  • Functionality designed specifically for Microsoft Exchange
  • Protection of Exchange while it remains online and functional
  • Ability to protect physical Exchange servers as well as virtualized Exchange systems
  • Support for highly available Exchange configurations
  • Adherence to Microsoft best practices for Exchange backup and recovery
  • Optimization of secondary (backup) storage using data deduplication technology
  • Support for local as well as offsite storage of backup data
  • Multiple levels of recovery from a single-pass backup

Symantec Backup Exec

For many years, the Symantec Backup Exec product family has offered market-leading solutions for the protection of Microsoft Exchange, and solves each of the key problems mentioned above. The Agent for Applications and Databases offers purpose-built functionality to ensure Microsoft Exchange is properly protected against disaster and to help partners and customers quickly and easily perform any level of Exchange recovery, whether it’s bare metal recovery of a physical Exchange server, granular recovery of an individual Exchange email, or anything in between.

Key benefits of Backup Exec include the ability to:

  • Reduce business downtime
  • Eliminate complexity
  • Spend less time managing backups
  • Ensure critical information on virtual or physical systems is always protected
  • Restore data in seconds
  • Reduce storage and management costs
  • Optimise network utilisation
  • Eliminate redundant additional backup jobs
  • Provide granular recovery of data for applications and databases
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Backup Exec and Integrated Archiving for Exchange – Part XI … More Performance Notes and Recommendations

Archiving Backups Stored to Tape

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option does not currently support archiving from backup data stored to tape media.

Backup Storage Types Supported for Exchange Archiving

In order to be eligible for archiving, backup sets must be stored to one of the following storage location types:

  • Non-removable disk storage
  • Deduplication disk storage
  • A storage array in a Storage Provisioning Option environment

Data Removal Best Practices

It is recommended that vault store properties be set so that items are deleted from the original location only after vault stores are backed up. This is the default setting. Schedule vault store backups (full or incremental) to run between every run of archive tasks. That way, every archive task will be able to remove those items from the original location that were archived by the previous run of the archive task, thereby providing storage savings on the primary system and its subsequent backups.

End User Recovery of Archived Emails

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option provides the user-friendly Virtual Vault feature designed to make end user recovery of archived emails a very simple and painless process. It is recommended that Backup Exec 2012 SP2 administrators take full advantage of this feature. For details on configuring Virtual Vault for end users, please refer to the Backup Exec 2012 SP2 Administrator’s Guide Addendum.

Archive Storage Configuration Best Practices

Configure your backup destination storage to use different disks than your vault store partitions. This will give better performance for archive tasks that read data from backup sets and ingest the data into archives, as reading and ingestion processes will have separate physical disk resources at their disposal.

Configure your archive indexing location to use different disks than your vault store partitions. This will give better performance for archive tasks that index data as it is being archived, as indexing and ingestion processes will have separate physical disk resources at their disposal.

Microsoft Outlook Required

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option requires Outlook 2007 SP2 (including Microsoft hot fix 968858) to be installed to the Backup Exec 2012 SP2 server. Microsoft Outlook should be installed before installing the Exchange Mailbox Archiving Option.

DNS Configuration

Before installing the Exchange Mailbox Archiving Option, be sure that DNS has been configured correctly. The Backup Exec 2012 SP2 server adds its own alias into DNS, and Symantec has found that a large percentage of customer issues relating to the installation and configuration of the Backup Exec 2012 SP2 Exchange Mailbox Archiving Option are related to environments where DNS is not configured correctly. The installation wizard will prompt for a fully qualified domain name in order to create the DNS alias.

Exchange Objects not archived by an Exchange Mailbox Archiving Task

The following Exchange objects are not valid candidates for archiving tasks:

  • Mail messages that have pending reminders
  • Any Exchange items other than mail messages, such as address book entries and calendar items
  • Mail messages in Exchange managed folders, journal mailboxes, or in public folders

 

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Backup Exec and Integrated Archiving for Exchange – Part X … Performance Notes and Recommendations

First Exchange Archive Task Performance

The first time an Exchange archive task is run, it will find a large number of mail messages that are valid candidates for archiving. This can result in an Exchange archive task taking a substantial amount of time to finish the first time it is run. Subsequent runs of the Exchange archive task will only pick up messages that became eligible since the last run, and will not take as long.

It is advisable to plan around the first run of Exchange archive tasks by scheduling it to run over the weekend or over a longer block of available time. Another approach would be to add mailboxes to archive tasks in phases rather than all at once.

Archive Task Scheduling Recommendations

Schedule your archive tasks to run after full backups. Because archive tasks source data from backup images, by scheduling archive tasks to run after full backups they run faster since they process the latest full backup rather than a chain of incremental backups going back to the latest full.

Schedule your archive tasks so that they run outside the backup window. Because archive tasks source data from backup images, archive tasks impact the backup server and not production systems. Scheduling archive tasks to run outside the backup window allow them to make full use of backup server processing cycles and prevent scheduling conflicts between backup tasks and archive tasks.

General Best Practices

Emails Must Be Backed Up Before They Can Be Archived

Due to the unique implementation of archiving capabilities within Backup Exec 2012 SP2, only data that is being protected by Backup Exec 2012 SP2 through backup jobs can be archived. If no backup job exists to protect the Exchange server in question, the email data associated with that Exchange server cannot be archived.

In Backup Exec 2012 SP2, archiving tasks are implemented as an additional stage to a backup job. Archiving tasks will only employ archiving rules against source data from the backup job of which they are a part. When adding an archive stage to a backup job, it is advisable to configure the backup job to be the most compatible with archiving, such as storing backups to disk rather than directly to tape.

The Exchange Mailbox Archiving Option does not support archiving data from backup sets stored only to tape.

Cluster Environments

The Exchange Mailbox Archiving Option does not currently support clustering. It will install to a Backup Exec 2012 SP2 server that is a cluster node, but it will not be allowed to join the Backup Exec 2012 SP2 cluster.

Domain Considerations

For the Backup Exec 2012 SP2 Exchange Mailbox Archiving Option, the Backup Exec 2012 SP2 server must be in a domain. For configurations involving multiple domains, the domain of the Backup Exec 2012 SP2 services account must be trusted by the Backup Exec 2012 SP2 server domain as well as the domain of the Exchange servers targeted for archiving.

In addition, the BE services account must be granted permissions on each Exchange server targeted for archiving tasks. The Administrator’s Guide lists additional details in regards to the permissions that need to be provided to the Backup Exec 2012 SP2 Service Account on Exchanges mailboxes in order to enable archiving. Please refer to the Administrator’s Guide for additional details.

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Backup Exec and Integrated Archiving for Exchange – Part IX

Exchange Mailbox Archiving Option Sizing Guidelines

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option requires permanent disk space for the following archiving components:

  • Vault store
  • Vault store partitions
  • Index locations
  • The following SQL Express or SQL Server databases:
    • Directory database 
    • Vault store databases 
    • Fingerprint databases

As the data in a vault store grows, additional vault store partitions can be added to provide additional capacity. Local drive or network shares can be used for vault store partitions. The following section offers introductory sizing guidelines for administrators; for further details, please refer to the Backup Exec 2012 Administrator’s Guide.

Sizing Guidelines for the Exchange Mailbox Archiving Option

Symantec supplies certain formulas that administrators can use to estimate disk space requirements for the Exchange Mailbox Archiving Option. The following values and variables are used in the formulas:

  • ‘N’ is the number of emails
  • ‘m’ is the average number of identical copies of attachments across user mailboxes
  • The compression factor for attachments is estimated as 60%; if the attachments are mostly Office 2007 files, the compression factor to use is 90%
  • The average number of emails that have attachments is estimated at 20%
  • The average size of an email attachment is estimated at 250 KB

Vault Store Partition Size

The size of a vault store partition used for Exchange Mailbox Archiving Option depends on the following items:

  • Size of the emails
  • Type of attachments
  • Number and size of the attachments
  • Number of emails with attachments

Vault store partition sizing formula for the Exchange Mailbox Archiving Option for which single instance storage is enabled:

(Nx16) + ((1/m) x (Nx0.2×0.6×250) kilobytes

For example, if you want to know the disk space requirements for a vault store partition for 100,000 emails, you estimate that each email attachment is shared across three people on average. The calculation for the approximate disk space requirements would be as follows:

(100000 x 16) + ((1/3) x 100000 x 0.2 x 0.6 x 250) kilobytes = 2.6 GB approximately

Index Size

The size of an index is approximately 8% of the total size of the items that are archived. The percentage may be less if there is less content to index. For example, there is less content to index when there are large attachments such as MP3 or .jpeg files.

Example: You have 100,000 emails that each has a body size of 8 KB. About 20% of the emails have attachments, each with an average total size of 250 KB. The index size is approximately 450 MB.

Directory Database Size

The Directory database only grows when a new mailbox or share is archived for the first time. The recommended disk space allocation is 500 MB.

Vault Store Database Size

The size of a vault store database is approximately:

N x 500 bytes

The vault store database grows with every item that is archived. Temporary space is used to hold information on the items that have not been backed up or indexed.

Fingerprint Database Size

The fingerprint database is created only if you enable single instance storage of archived items. Backup Exec 2012 SP2 initially allocates 212 MB for the fingerprint database. The fingerprint database grows with every item that is archived.

If the database grows to more than 212 MB, use the following calculation to estimate the disk space that it requires:

1/m x Nx0.2 x 500 bytes

Exchange Mailbox Analyzer Tool

To assist with planning efforts around Exchange email archiving, an Exchange mailbox analyzer utility is available for download from the SymIQ for Partners portal.

Exchange Mailbox Analyzer (EMA) is a tool that examines Microsoft Exchange Server 2003, 2007, and 2010 environments to collect information on:

  • Number of messages
  • Size of messages
  • Age of messages
  • Number of attachments
  • Size of attachments
  • Top users
  • Duplicate attachments*
  • Duplicate message bodies*

*Optional

The results collected can be imported into the Enterprise Vault 8.0 sizing tool to help estimate sizing requirements for Enterprise Vault.

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Backup Exec and Integrated Archiving for Exchange – Part VIII

Client-side Deduplication

Client-side deduplication uses a process whereby deduplication calculations, meaning the identification of unique and non-unique blocks and the skipping of non-unique blocks, is driven by the local Backup Exec 2012 SP2 agent locally installed to the protected server. The advantage of using this method is that only the unique blocks of data are transferred to the Backup Exec 2012 SP2 server, greatly reducing the data traffic impact on network or LAN.

Backup Exec Server-side Deduplication

The Backup Exec server-side deduplication method uses a process where all backup data is transferred to the Backup Exec 2012 SP2 server before deduplication calculations are made. After backup data has arrived at the Backup Exec 2012 SP2 server, blocks are fingerprinted and identified as unique or non-unique, and either kept or skipped respectively.

Appliance Deduplication

The appliance deduplication method leverages a 3rd party deduplication device to handle all aspects of deduplication. Backup data is transferred to the appliance device for storage, while catalog information is transferred to the Backup Exec 2012 SP2 server.

The Backup Exec 2012 Hardware Compatibility List (HCL) contains information about all 3rd party deduplication devices that have been certified with Backup Exec 2012 SP2.You can find a list of compatible operating systems, platforms, and applicationsat the following URL: http://entsupport.symantec.com/umi/V-269-1

Flexible Deduplication Choices

Different deduplication methods can be mixed and matched to better service the configuration needs of Backup Exec 2012 SP2 customers.

Deduplication for Backups

Integrated Block-level Deduplication for Backups

Configurations are not restricted to a single deduplication method for a particular environment. Some protected servers will be better matched for one type of deduplication or another, and Backup Exec 2012 SP2 administrators have the flexibility to mix and match deduplication methods in order to tailor protection to meet the specific needs of their environment.

Better Together

Combining the SIS deduplication technology within the Exchange Mailbox Archiving Option with the Deduplication Option can offer additional storage savings for Backup Exec 2012 SP2 administrators, allowing them to reduce storage costs by getting the most out of the backup and archiving storage resources at their disposal.

2 comments - Latest by:

    Gareth Fraser-King
    Hope you've checked out the latest releases of BE 2010 SP3 and BE 2012 SP2? The BAckup Exec team are …

    Jim Long
    Hi, Gareth, the BackupExec story will not be full without my bug report http://vbscs.wordpress.com/2013/10/07/symantec-backup-exec-2012-bug-report/

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Backup Exec and Integrated Archiving for Exchange – Part VII

Licensing Considerations

Each license of the Backup Exec 2012 SP2 Exchange Mailbox Archiving Option enables archiving protection for 10 user mailboxes. Additionally, one license of the Backup Exec 2012 SP2 Agent for Applications and Databases is required for each Exchange server that you want to archive.

Example Licensing Environment

Here is an example Backup Exec 2012 SP2 environment with Exchange servers to be archived:

Licensing

Exchange Mailbox Archiving Option Example Licensing Diagram

This environment would require the following licenses in order to be fully enabled with Exchange archiving capabilities and remain in compliance with Backup Exec 2012 SP2 license requirements:

Backup Exec Licensable Component Required Licenses
Backup Exec Server 1
Exchange Mailbox Archiving Option (10 Users Each ) 10
Agent for Microsoft Exchange 3

Exchange Mailbox Archiving Option and the Agent for Applications and Databases

The Exchange Mailbox Archiving Option can only archive emails from GRT backup sets captured from Exchange servers using the Agent for Applications and Databases. As a result, the Agent for Applications and Databases is required for each Exchange server that will be involved in the archiving process.

Exchange Mailbox Archiving Option and the Agent for VMware and the Agent for Microsoft Hyper-V

The Agents for VMware and Hyper-V offer advanced technology designed specifically for the backup and recovery of VMware and Hyper-V environments. This includes optimized, image-based backups of VMware and Hyper-V virtual machines, including virtual machines hosting key applications such as Microsoft Exchange.

At this time, the Backup Exec 2012 SP2 Exchange Mailbox Archiving Option does not support archiving of Exchange email objects from image-level backups of Exchange virtual machines captured by the Agents for VMware and Hyper-V. In order to enable archiving support of virtual machines hosting Micrsoft Exchange, the virtual machines must be protected using agent-based backups, which essentially treats the virtual machines as if they were standalone physical servers.

Exchange Mailbox Archiving Option and the Deduplication Option

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option includes SIS deduplication technology which is enabled by default. No additional licenses are required to enable the SIS deduplication technology within the Exchange Mailbox Archiving Option beyond the license for the Exchange Mailbox Archiving Option itself. However, this deduplication technology is limited to optimizing storage usage within the vault store, and does not extend to basic backup data storage.

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option can be used in conjunction with the Backup Exec 2012 SP2 Deduplication Option to realize additional data storage savings.

When the Backup Exec 2012 SP2 Deduplication Option is added to the environment, deduplication technology is also employed against the deduplication disk storage device where backup sets are stored. The Backup Exec 2012 SP2 Deduplication Option enables several block-level deduplication capabilities that can greatly benefit administrators looking to control storage growth. There are three different methods of deduplication that are available with the Deduplication Option:

  • Client-side deduplication
  • Backup Exec server-side deduplication
  • Appliance deduplication
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Backup Exec and Integrated Archiving for Exchange – Part VI

Support for Modern Microsoft Exchange Environments

The Backup Exec 2012 SP2 Exchange Mailbox Archiving Option supports modern Exchange email environments such as Exchange 2007 and 2010. This includes Exchange 2010 environments using a Database Availability Group (DAG) configuration.

Note: Backup Exec 2012 SP2 does not support the archiving of Exchange 2013 environments.

For a complete list of supported Exchange versions and supported operating system platforms, please refer to the Backup Exec 2012 Software Compatibility List (SCL).

You can find a list of compatible operating systems, platforms, and applications at the following URL:

http://entsupport.symantec.com/umi/V-269-1

Recovery of Archived Emails

Administrator Recovery of Archived Emails

Backup Exec 2012 SP2 administrators will always have full rights to recover email data that has been archived into the vault store. This is done using the search and restore functionality of Backup Exec 2012 SP2 user interface, which allows administrators to search against all protected data managed by the Backup Exec 2012 SP2 server, including backup data and archive data.

Backup Exec 2012 SP2 administrators can recover archived emails directly back to the original Exchange server or to an alternate server, and have the option of whether or not to overwrite emails of the same name if they already exist on the destination server.

End User Recovery of Archived Emails

End users can recover archived email data using the Virtual Vault feature of the Backup Exec 2012 SP2 Exchange Mailbox Archiving Option. Virtual Vault integrates with Microsoft Outlook allowing end users to search and find archived emails and associated attachments using the search tools built into Outlook itself. This method greatly simplifies end user email recovery of archived emails, as it is done through the Outlook interface with which end users are already familiar.

The Virtual Vault appears within the Outlook interface as another mailbox ‘node’ which contains email items that have been archived from the production Exchange server’s storage to the vault store. When end users find an email in Virtual Vault representing the archived email they need to recover, they simply open the email object directly within the Virtual Vault node as they would any normal email object.

xxx

Virtual Vault within Microsoft Outlook

 

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