I thought it might be of some interest for you to see what everyone is accessing on the Symantec Support Site.
So, here are the top 10 technotes searches …
|How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec for Windows Servers.|
|When attempting to run a backup job “Physical Volume Library Drive not available” Error occurs|
|“Corrupt data encountered” (a000fe36 HEX or e000fe36 HEX) is reported when a backup job fails.|
|Symantec Backup Exec ™ 10.1 (10d) for Windows Servers revision 5629 – Service Pack 3 – Includes Critical Security Updates|
|Symantec Backup Exec ™ 10.1 (10d) for Windows Servers revision 5629 – Service Pack 4 – Includes Critical Security Updates|
|How to backup Exchange 2007 with Backup Exec for Windows Servers (BEWS)|
|How to troubleshoot the error “A failure occurred querying the Writer status” (a000fed1 HEX or e000fed1 HEX or 0xfffffed1 HEX) using VSSADMIN|
|Backup fails with the error “AOFO: Initialization failure on: “\\\Shadow?Copy?Components“. Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). Snapshot provider error (0x8007000E): Ran out of memory”|
|Granular Restore Technology (GRT) Backup of an Exchange Information Store fails with error “Cannot log on to MAPI with the specified credentials”|
|Backup Exec for Windows Servers – Snapshot provider error (0xE000FED1) A failure occurred querying the Writer status when backing up Exchange 2007.|
|How to perform a local installation of the Backup Exec Remote Agent for Windows Servers or the Advanced Open File Option|
|Backup of a Microsoft Exchange Information Store fails with error “V-79-57344-33928 – Access Denied. Cannot backup directory mailbox database and its subdirectories”|
|Backup or restore job fails with Final error: 0xe00084ed – A hardware error has occurred.|
You might have had a really (really) good backup strategy 2 or 3 years ago, but does it stack up today? Every vendor you’ve ever heard about is always banging on about backup and recovery being even more tricky than it was yesterday; and how it is now ever more challenging than it ever was, and, frankly it was pretty trick then … what with data growth going crazy, sprawling physical and virtualised environments, shrinking, nay, shrunk backup windows (what’s backup window?), and escalating storage management costs.
Gosh, haven’t we heard it all before? But, it is certainly true that the age old conventional backup solutions have not kept up with the data protection requirements, as well as the growth in data itself forcing substantial investments in hardware and dramatically increased administrator workload.
You might already have a good data backup strategy in place. But if your server hardware were lost or your building suddenly off limits, could you access your data and maintain business continuity? It doesn’t take much to wipe out a critical database of information. Any backup is only as reliable as its ability to restore business data, applications and systems when they are needed most.
A data protection strategy sets out how we go about minimising data protection risk. It has to be concerned with ensuring maximum effectiveness or it remains a pointless exercise. But end users I speak to in organisations large and small are still not convinced that they have reliable backup solutions in their environments – or perhaps more accurately that the backup solution isn’t quite covering everything …
There are also analyst rumours that virtual machines will outnumber physical servers in 2009. The adoption of x86 servers is making virtualisation a crucial factor, but at the same time making traditional backup solutions redundant.
We’ve put together a backup strategy assessment tool – why not have a go at it to find out how robust your Data Protection is?
Links to assessment tool: http://www.emea.symantec.com/mybackupexec/assessment/
Backup Exec Sites:
La France: www.symantec.fr/mybackupexec
Italia : www.symantec.it/mybackupexec
I know I keep banging on about this but it really does bother me that we are not adequately protecting Active Directory (AD) as the primary directory service in Windows. Microsoft Exchange, SQL, and SharePoint all depend on efficient backup and quick recovery of AD. So if you have any of these business applications you should be thinking about how you backup, and more to the point, restore AD. We all know that AD data has a bad habit of corruption which can have a disastrous affect across the Windows environment.
AD objects can get modified or deleted by mistake, faulty scripts accidentally overwrite key AD attributes. Since it is a replicated database an accidentally deleted user account can result in a lengthy process while someone struggles to recover the AD environment. Ultimately, we can end up at the mercy of AD. Anyone who has ever had to recover AD understands the frustration and time involved with what should be a basic recovery process – but isn’t.
Enter the BE Agent for AD
Symantec Backup Exec 12.5 Agent for Microsoft Active Directory is designed to overcome these recovery limitations. It can dramatically reduce the time to recover, leveraging Granular Recovery Technology (GRT) which give you the ability to restore individual AD items, while Active Directory is online, including:
- Individual User Accounts
- Organizational Units (OU’s)
- Printer Objects
- Even Individual AD attributes and values including names, addresses, phone numbers, email addresses, etc. all from a fast single-pass database level backup of Active Directory.
Key Benefits of Backup Exec 12.5 Agent for Microsoft Active Directory
- Centralised System State and Active Directory protection
- Online, granular recovery of individual Active Directory objects
- Point and Click restores
- Restore objects without rebooting AD Domain Controllers
- Single Pass Backups for complete AD or object level recovery from single backup
The embedded Granular Restore Technology gives you the ability to restore individual AD objects down to the individual attribute level without restoring the entire AD. Single-Pass Backup with GRT Eliminate separate slow individual object level AD backups forever. Complete data protection requires only one backup job saving space on vital disk and/or tape media and ensure each backup completes quickly.
- Online AD Recovery (no reboots required)
- Recover important Active Directory information while Active Directory is online
- Completely Automated Object Recovery
- Ensure deleted AD objects to be recovered with their original IDs and correct links to other Active Directory objects, eliminating the need to re-create the IDs and broken links
- Disk to Disk or Disk to Tape Backup and Recovery
- Flexible backup and recovery capabilities allow for backup to disk for fast recovery or backup to tape for long-term storage
So anyone who is running Exchange, SQL, or SharePoint would quite naturally have the BE application or database agent as appropriate. In which case it makes absolute sense that you would also have the Agent for AD … wouldn’t it?
The bottom line is that IT administration is not as simple as it was a few years ago. In fact, keeping your business data for critical applications protected is pretty tricky. Backing up, that’s not the tricky bit, is it? Backing stuff up, on the face of it, is really easy. You can back up most data pretty easily with most backup technology, but it is the restoring it that is troubling.
The whole point of agents and options is to improve, extend and enhance the backing up and restoration of critical data. As I’ve said in a previous blog, backing up Active Directory is pretty easy – restoring it can be a nightmare if you are not using Backup Exec AD Agent. So BE has a number of pretty critical agents and options to help organisations to expand the effectiveness of their backup strategy and specifically deal with the idiosyncrasies of specific application backup nightmares.
The BE 12.5 Media Server and Agent of Windows Systems licenses include: Advanced Open File Option (AOFO) and Intelligent Disaster Recovery Option (IDRO). Advanced Open File Option (AOFO) and Intelligent Disaster Recovery Option (IDRO). These are included with each core license and with each Agent for Windows Systems.
Be 12.5 has a number of new and enhanced agents Backup Exec 12.5 for Windows Servers which include the new agent for VMware Virtual Infrastructures and Microsoft Virtual Servers, both of which deliver one agent delivering optimised data protection to an unlimited number of either VMware or Microsoft virtual systems through a single management console; granular file folder recovery from a single backup; comprehensive backup for virtual systems and legacy physical systems supporting both disk and tape storage environments.
The new Backup Exec 12.5 Remote Media Agent for Linux Server gives organisations the ability to directly attach a storage device to a remote Linux servers for added flexibility and reduced bandwidth requirements for backup jobs on remote Linux servers. Each Remote Media Agent for Linux Servers includes a Remote Agent for Linux Servers and all backup and recovery job configurations are centrally managed through the primary Windows media server console.
The Backup Exec NDMP Option supports the backup and restore of Network Data Management Protocol (NDMP) greatly expanding the number of disk targets that can be selected for disk-based data protection. The option enables NAS device storage configurations with tape devices attached and protects NDMP devices residing in remote locations including in a Storage Area Network (SAN) configurations.
In early April BE management was enhanced with BEIM(Backup Exec Infrastructure Management Option), adding functionality that enhances CASO (BE Central Admin Server Option). Built on the Altiris technology, the infrastructure manager enables inventory for an entire Backup Exec environment including current and older versions of Backup Exec; discover, locate, and manage existing/new server resources in a Backup Exec environment as well as locate unprotected servers; define and deploy the correct patch levels to BE and BESR servers, applications and databases across an environment or upgrade, deploy, configure and manage from BE version 9.1 to 12.5.
So, it’s probably worth taking another look at the agents and options that could enhance your backup.
(For a complete list of agents and options, please see the Backup Exec 12.5 License and Support Services guide, available at www.symantec.com .)