Microsoft Windows 7 Backup is Getting Trashed

Microsoft Windows 7 Backup is getting trashed in a Microsoft forum for being unbelievably bad and slow.

Like this comes as such a surprise … Windows Backup? “It is an insult.” Jon Hell on a Microsoft Forum: http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/3e08fc65-52f5-48ca-ae13-321cdfc44fbd … “Windows Backup is an embarrassment.” Said another.

Why everyone isn’t using Backup Exec System Recovery Desktop Edition 2010 (BESR 2010) for their desktops and laptops beats me. Really simple to use as either a backup or disaster recovery tool, BESR 2010 is a cost-effective solution that helps minimise downtime and avoid disaster – it’s like Zero to DR in 10 minutes. You can recover individual data files/folders or complete Windows desktops or laptops in minutes.

I use it on my machine and mount the backups on a 500 GB USB drive (no power required) and take an off-site copy to our file servers at the same time. I never see any system impact – there is a slider that allows you to reduce the impact if you do see some degradation. It’s really simple to install, licence and set up. In fact, to be honest it’s easier to schedule your backups with BESR than it is to set up a meeting in Outlook, and recovery is just as simple.

With an off-site copy I can ensure that even if I lose my external drive I can get my data or systems back and backing up to a USB drive means I can restore data from anywhere even if I’m not connected to the Symantec network. Easy, simple, effective. New machine with Windows 7 O/S, no problem restoring data to different hardware … you can store your backups in a virtual environment which makes sense.

It’s a standalone solution as well as a 1+1=3 component of a larger data protection strategy, in fact I know of NetBackup customers who use BESR Server Edition to give themselves DR capabilities for their Windows Servers as well as using BESR Desktop to backup their employees laptops and desktops.

So, there’s no need to rely on Windows 7 Backup … given that Symantec has just won Best of Tech Ed Award fBackup and Reco.very

Full article in The Register can be found at:

http://www.theregister.co.uk/2010/06/22/windows_7_backup/

Questions to ask yourself:

  • How long does it take you to recover a desktop or laptop?
  • How long does it take you to recover a Windows system?
  • Can you recover a system to dissimilar hardware?
  • Can you recover a complete system?
  • How easily can you recover a virtual system?

Storage Expo

I’ve been pretty busy in the last couple of days demonstrating outside Olympia (http://www.computerweekly.com/Articles/2009/10/14/238126/anti-upgrade-demonstration-at-storage-expo.htm); on a couple of speaker panels (one on Data Centre trends and the other on Thin Provisioning); speaking to customers and partners and generally not getting enough sleep.

Although it seems that there were fewer attendees than previous years the quality was so much better. Frankly, for the first time ever, no one asked me how to configure their Norton 360 home PC product (for which I am eternally grateful because I know as much about Norton as most home users). No, this year every conversation I had was pretty specific about how to get more out of IT assets, which was handy as that’s what we do at Symantec.

The hardware vendors had a tough time – storage infrastructures desperately need to be optimised and consolidated. Backups need to be architected around the business requirements and specific infrastructures with centralised management and automated processes.

Backup Exec System Recovery was a hot topic. Virtually every conversation I had came back to: “How do I get a simple, cost effective DR process for my servers and desktops and laptops?” The answer is, of course, BESR. Actually, when it comes to backup, whatever the question, the answer is invariably The Backup Exec Family.

One-step Recovery

A typical server environment consists of the main servers, drive arrays (which may or may not be directly attached to their respective servers), and disk- and tape-based backup servers. The most common IT assets are typically: patch panel, switches, secondary UPS, switch box, monitor and keyboard, blade servers, drive arrays and tape systems. Server storage devices hold organisational applications and operating systems in some partitions and documents in others.

Like any system servers are subject to a range of threats as well as maintenance which can include:

  • Server Crash
  • End users can easily overwrite or delete important documents
  • Applications need updating
  • Operating systems must be patched – perhaps tested in a virtual environment
  • Upgrade new server platforms
  • Malicious code can penetrate defences and attack data, applications, and operating systems
  • and can even get backed up if it is not found before the next backup cycle
  • Storage systems wear out and must be replaced
  • Drive Array just failed – a hard drive can fail, or hardware can require an upgrade, when there is no matching hardware to which it can be restored
  • The entire facility can be shut down due to a biohazard or natural disaster
  • An important user whose work requires frequent backups can be added to the network without
  • proper notification

Given the likelihood that everyone is going to be faced with a number of these issues (probably imminently) what can you do when a system fails? Backup Exec System Recovery enables organisations to recover from system loss in minutes, even to dissimilar hardware and virtual environments, as well as having functionality to automate physical-to-virtual conversions for immediate system recovery.

BESR provides system restore or full “bare-metal” recovery for servers, desktops, or laptops. It also enables you to recover systems in remote, unattended locations. By capturing a recovery point of the entire Windows system, including: operating system, applications, system settings, configurations, and files, BESR can save this recovery point to: SAN, NAS, direct-attached storage, RAID, CD/DVD, and copied to FTP servers or secondary disk devices, as part of the same backup job.

The BESR Granular Restore Option restores individual Microsoft Exchange email messages, folders, and mailboxes from backups taken from Exchange servers; restore SharePoint documents from backups taken from servers running SharePoint Server or SharePoint Services; or recover files and folders in seconds.

With centralised deployment, modification, and maintenance, BESR supports Microsoft Windows Server 2008, Small Business Server 2008, Essential Business Server 2008, and SQL Server 2008 as well as VMware ESX 3.5, Microsoft Hyper-V and Citrix XenServer 4.x.

Simple, comprehensive, improving system availability, disaster recovery and risk management – you know it makes sense!

Server Sales – Worst First Quarter in 12 Years

I don’t know if any of you have noticed but the first fiscal quarter of this year has been pretty bad for server sales. It doesn’t matter what the pundits say, however, it is important for all of us to save money, cut costs – but absolutely not at the expense of our backup.

Whatever else you gamble with, backup shouldn’t be one of them. IDC recently reported that server sales from January to March was the worst quarter in the dozen years that they have been releasing quarterly server figures. The current economic crisis has injected a disconcerting amount of uncertainty into the business climate. Organisations are loath to spend any more money than is absolutely necessary.

The silver lining here is that IT departments can use this opportunity to consolidate existing projects and focus on optimising existing backup systems . Backup Exec 12.5 and Backup Exec System Recovery 8.5 are built on complete protection and recovery providing central management protection for both virtual and physical systems – everything from multiple virtual servers to individual directories and files; a new generation of data protection management tools, powered by Altiris technology, for both Backup Exec and Backup Exec System Recovery.

BE delivers unmatched granular recovery capabilities for Exchange, Active Directory and SharePoint environments reducing the overheads associated with managing Exchange mailbox backups, restoring Active Directory user preferences and attributes without multiple reboots and overall simplifying the recovery process for critical Microsoft applications.

With BE you can ensure fast, efficient recovery of individual emails or documents from a full or incremental backup. Why take the time to recovery an entire database when all you need is an individual document or email?

Backup Exec System Recovery has offered capability to quickly convert physical systems to virtual environments for several years now. BESR enables immediate system recovery to virtual systems by allowing IT administrators to schedule physical to virtual conversions.  Through a virtual conversion wizard an IT administrator can schedule P2V conversions to occur monthly, daily, weekly even hourly if desired so that in the event of a failure, you have a virtual system ready to go. In addition to dramatically reducing system downtime, this reduces management time and set-up for IT organisations as well.

Also new to this release is support for the latest virtual environments including VMware ESX 3.5, Microsoft Hyper-V and Citrix XenServer 4.x (when using VMDK or VHD file types). When you add this functionality to the off-site copy capability it really helps organisations address their disaster recovery needs.

If someone wants a high availability solution without investing in a lot of clustering or replication software that are outside their budget BESR technology is a great way to copy these images to other locations, convert them on a schedule, and if the original server goes down those images can be brought up immediately for high availability purposes.

IT has to make do with what they have – what they need to do is make sure that they are “making do” as efficiently as possible, tweaking here and there, centralising management, adding agents and options to optimise the backup and recovery of critical data and applications and slim-lining processes to improve backup process efficiencies.

You might want to take another look at Backup Exec and Backup Exec System Recovery …

Top 10 Technotes searched …

I thought it might be of some interest for you to see what everyone is accessing on the Symantec Support Site.

So, here are the top 10 technotes searches …

Technote

Description

255501

How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec for Windows Servers.

290495

When attempting to run a backup job “Physical Volume Library Drive not available” Error occurs

258696

“Corrupt data encountered” (a000fe36 HEX or e000fe36 HEX) is reported when a backup job fails.

287295

Symantec Backup Exec ™ 10.1 (10d) for Windows Servers revision 5629 – Service Pack 3 – Includes Critical Security Updates

290905

Symantec Backup Exec ™ 10.1 (10d) for Windows Servers revision 5629 – Service Pack 4 – Includes Critical Security Updates

288777

How to backup Exchange 2007 with Backup Exec for Windows Servers (BEWS)

261993

How to troubleshoot the error “A failure occurred querying the Writer status” (a000fed1 HEX or e000fed1 HEX or 0xfffffed1 HEX) using VSSADMIN

278779

Backup fails with the error “AOFO: Initialization failure on: “\\\Shadow?Copy?Components“. Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). Snapshot provider error (0x8007000E): Ran out of memory”

311718

Granular Restore Technology (GRT) Backup of an Exchange Information Store fails with error “Cannot log on to MAPI with the specified credentials”

316818

Backup Exec for Windows Servers – Snapshot provider error (0xE000FED1) A failure occurred querying the Writer status when backing up Exchange 2007.

258982

How to perform a local installation of the Backup Exec Remote Agent for Windows Servers or the Advanced Open File Option

289649

Backup of a Microsoft Exchange Information Store fails with error “V-79-57344-33928 – Access Denied. Cannot backup directory mailbox database and its subdirectories”

318581

Backup or restore job fails with Final error: 0xe00084ed – A hardware error has occurred.

BE Self Assessment

You might have had a really (really) good backup strategy 2 or 3 years ago, but does it stack up today? Every vendor you’ve ever heard about is always banging on about backup and recovery being even more tricky than it was yesterday; and how it is now ever more challenging than it ever was, and, frankly it was pretty trick then … what with data growth going crazy, sprawling physical and virtualised environments, shrinking, nay, shrunk backup windows (what’s backup window?), and escalating storage management costs.

Gosh, haven’t we heard it all before? But, it is certainly true that the age old conventional backup solutions have not kept up with the data protection requirements, as well as the growth in data itself forcing substantial investments in hardware and dramatically increased administrator workload.

You might already have a good data backup strategy in place. But if your server hardware were lost or your building suddenly off limits, could you access your data and maintain business continuity? It doesn’t take much to wipe out a critical database of information. Any backup is only as reliable as its ability to restore business data, applications and systems when they are needed most.

A data protection strategy sets out how we go about minimising data protection risk. It has to be concerned with ensuring maximum effectiveness or it remains a pointless exercise. But end users I speak to in organisations large and small are still not convinced that they have reliable backup solutions in their environments – or perhaps more accurately that the backup solution isn’t quite covering everything …

There are also analyst rumours that virtual machines will outnumber physical servers in 2009. The adoption of x86 servers is making virtualisation a crucial factor, but at the same time making traditional backup solutions redundant.

We’ve put together a backup strategy assessment tool – why not have a go at it to find out how robust your Data Protection is?

Links to assessment tool: http://www.emea.symantec.com/mybackupexec/assessment/

Backup Exec Sites:

UK: www.symantec.co.uk/mybackupexec

La France: www.symantec.fr/mybackupexec

Deutschland: www.symantec.de/mybackupexec

Italia : www.symantec.it/mybackupexec

España: www.symantec.es/mybackupexec

Nederland: www.symantec.nl/mybackupexec

One size does not fit all

Today organisations of all sizes are faced with managing their disk backup storage growth and improving the speed and ease of recovery of application data, all of which has led to increased complexity for IT administrators. Unfortunately, data protection solutions of old are failing to keep pace with this overwhelming data growth and complexity whereas new data protection solutions are trying to centralise on a single code base and common platform to deliver next generation data protection. The fact is: it just doesn’t work like that.

Next generation data protection solutions need to be complete, powered by disk, and centred on recovery – regardless of size. All organisations are required to protect data in the most efficient way to maximise time and resources – irrespective of size or location. But not only this, they are required to ensure service level requirements are consistently met and at the same time squeezed to improve backup windows and recovery time – all while data growth skyrockets.

In order to manage the way that data protection solutions have altered, technology has had to shift with it. Backups powered by disk make the backup and recovery process faster, more reliable, and automated. It also eliminates the outmoded hassle of trucking backup tapes to a DR facility. In the past, data protection solutions focused on backup, but the focus for businesses large and small is shifting to recovery. That includes system recovery (physical and virtual machines, as well as individual files, documents, users, etc.), disaster recovery, and mission-critical application recovery. Organisations that redesign around disk-based data protection are discovering that they can recover their data quickly and automatically because, in many cases, it is still local and easily accessible.

Because human error is the biggest problem hindering successful recoveries, organisations should look to automation to speed recovery and reduce errors and reliance on personnel. Backup Exec System Recovery is a data protection solution that is optimised for the unique requirements of disaster recovery – because “One Data Protection Solution” does not fit all. It offers:

  • Fast, flexible recovery-complete server, desktop, or laptop system recovery in minutes, even to dissimilar hardware or virtual servers
  • Granular recovery-individual file, folder, Exchange email and SharePoint document recovery from a one-pass backup, using a single interface
  • Cold image recovery-after-the-fact recovery, even of systems that won’t boot
  • Central management-single-console management of system backup and recovery environments, including remote systems
  • Off-site protection-system protection using remote FTP locations or secondary disk drives for advanced business continuity

I rest my case – thank you!

Recovery Point Objective – How much data can you afford to lose?

Nowadays, probably not so much. There was a time where a day or two of outage didn’t make a huge difference to businesses – unfortunately that was over 20 years ago. We now live in a “NOW” world where every second counts. Somehow, no matter what your size, you have to consider how to ensure that business-critical data is always protected and always available. How do you improve your Recovery Point Objective? Enter stage left: Symantec Backup Exec Continuous Protection Server.

Continuous Protection Server (CPS) combines Backup Exec data protection with replication technology and disk-based data protection to provide continuous fast and reliable data backup and retrieval. It does what is says on the tin: offering continuous data protection; giving you the ability to restore data at a granular level from points in time throughout the day. At the same time you can perform simultaneous backups of multiple servers; fully integrated with Symantec Backup Exec for Windows Servers for conventional tape-based data protection.CPS lets users restore their own data without IT assistance through a Web-based data-retrieval tool, i.e. no agent or software needed … or updated or maintained.

How does it work?

  1. Users save files and folders to local file servers (Business Servers) as part of their normal daily work. Business Servers are interconnected and together form a common Backup Group.
  2. The CPS Backup Destination Wizard designates a specific directory on a specific Protection Server where the data is backed up. The backup-destination definition includes the schedule for the data snapshots and the policies for snapshot retention. Different servers can be designated as backup destinations based on your needs.
  3. You can create CPS backup jobs to back up data from one or more Business Servers to a Protection Server and schedule CPS backup jobs to run periodically, continuously or on demand.
  4. As soon as the data is backed up to the Protection Server, scheduled snapshots of the data are made. The data is then indexed and made available to the Web Restore Server.
  5. Users retrieve specific versions of files and folders from the Web Restore Server using Backup Exec Retrieve and their Internet browsers.
  6. If a system fails on one or more Business Servers, the backed up data can be restored from the Protection Server back to the Business Server. If a failure occurs at a Protection Server, Backup Exec can restore the data back to the Protection Server or back to a Business Server.
  7. After the data is backed up to the Protection Server, you can back up the data to Backup Exec to archive the data to tape or disk for long-term storage.
  8. Backup Exec SmartLink technology provides integrated management of the CPS allowing you to view the status of Continuous Protection Server backup jobs in the Backup Exec Job Logs and Alerts. This option lets administrators determine the quality and completion of the CPS jobs before or during the Backup Exec backup job.

Continuous data protection is different from traditional backup in that you don’t have to necessarily specify the point in time to which you would like to recover until you are ready to perform a restore. Traditional backups can only restore data to the point at which the backup was taken. With Backup Exec CPS there are only continuous or near continuous backup schedules. This effectively reduces your Recovery Point Objective to short time periodical CPS backups – worse case.

Do you know where your data is?

“Makes you think!”

I’ve heard some pretty horrendous numbers relating to data growth including: data is growing at upwards of 100% year on year – at the current rate we will create upwards of 600 Exabytes this year. That equates to a pile of books from outside your window to the sun and back -6 times. Alternatively, if that blows your mind, if a byte is a grain of sand the number of bytes we will create, re-create, mirror, copy, replicate or duplicate in some form this year will exceed the number of grains of sand on all the beaches in the world.

“Makes you think Part II – The Wrath of Data”

Even more worrying most of us are unaware where all this stuff is. Unstructured and semi-structured data is all over the place: on iPods, external hard drives, laptops, USB keys – you name it, we store it! Let’s call structured data anything that sits within an application or database and anything unstructured anything else – Semi-Structured data tends to be file shares, web pages (potentially), so, SharePoint, Exchange, etc. However, it is the difference in size between structured and unstructured data is so startling. You can get 25 million structured records on two CDs but just 25 (unstructured) songs (or 2.5 Prog Rock songs)! This means that about 80% of all data created is either semi-structured or unstructured.

“Makes you think Part III - The Search for An Answer”

So, how do we protect this data that is being stored on our company laptops and desktops? Generally we don’t! This is where Symantec Backup Exec System Recovery (BESR) comes in. Not only does BESR enable us to recover from system loss or disasters to dissimilar hardware but it can restore the data as well. BESR provides rapid, easy-to-use system restoration or full bare-metal recovery for servers, desktops or laptops. In addition, BESR 8.5 Desktop Edition can use its snapshot capabilities to automate the process of saving laptop or external storage data to a central or remote location.

“Makes you think Part IV - The Journey to DR”

If it’s Disaster Recovery capabilities you’re after then BESR includes flexible off site protection to an FTP location or secondary disk and enhanced recoverability with new cold imaging technology. The Granular Restore Option allows you to recover individual Exchange messages, SharePoint documents or files and folders from a single interface. The management can be centralised so you can centrally deploy, modify and maintain backup policies for local and remote systems, monitor real-time status with an at-a-glance view of system recovery jobs and sort out any problems.

BESR captures a recovery point of the entire Windows system without impacting user productivity.  This recovery point can be conveniently saved to various disk storage devices including SAN, NAS, Direct Attached Storage, RAID, CD/DVD, etc.  When systems fail, Backup Exec System Recovery enables a quick restore of system and/or data without the need for manual, lengthy and error prone processes also enabling you to recover systems in remote, unattended locations.

Handy – huh?

Disaster Recovery – Just Tick The Box And Move On?

Symantec recently carried out a survey on DR habits and discovered that, on the whole, DR is possibly not as successful as it should be. Seems a bit weird when the same organisations surveyed said that DR has an impact on customers, sales, and revenue. Nearly one-third of organisations reported that DR will impact their customers, while over one-fifth admitted this could also impact their sales and revenue. Hmm, I smell a rat!

OK, it’s pretty simple for me to talk about, but implementing a DR strategy can be difficult. You don’t want to impact the end user or production systems, you also don’t want to make a mess of your infrastructure in the process of putting in the very system that is supposed to save your bacon. As a result approximately half of the organisations surveyed test their DR plans either only once a year or less.

Bottom line: Organisations are not testing frequently enough to improve their plans and are not using adequate tools to reduce the overall business impact.

Ah, well, in that case that’s easy to overcome … unless you have a virtual environment, of course? The Symantec survey reports that only 37% of respondents reported that they back up all of their virtual systems. Currently, native DR tools in virtual environments are immature and don’t provide the top level protection that organisations really need today. While having a DR plan is essential in most organisations, knowing that DR plans work is just as important.

One of the reasons that DR plans fail is because they do have a tendency to become shelf-ware and this is mainly because implementing DR plans is pretty tricky. Well, here’s where you can save yourself some heartache.

Backup Exec System Recovery provides organisations with extended system protection with Scheduled Automated Virtual Conversion – NEW to 8.5 .. what this does is builds on the off-site copy capability. If you have a BESR server at your DR site that can see the duplicated images (FTP’s from the main site) a schedule can be set to convert the images from v2i to either vmdk or vhd formats. Once this process is complete the resulting virtual file can be mounted on a VMware ESX or Microsoft Hyper-V server ready to be booted should disaster occur at the main site – good, hey?


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